INCLUDED SERVICES

1 Year Warranty

If your item has a technical defect within the first year, we'll repair or replace it.

30 days to change your mind

Return your item for any reason within the first 30 days of receiving it. Simple as that!

Free Standard Shipping

Enjoy Free Standard Shipping on all orders over $100.

Customer Support

We offer 24/7 online customer support. Kindly visit the contact page on this website to contact us.

Frequently sked Questions

What are refurbished devices?

Refurbished is not the same thing as used or secondhand. Our sellers are held to rigorous quality guidelines that ensure every item we sell runs like new. The refurbishment process they adhere to includes meticulously cleaning, testing, and assessing every item, as well as replacing aging parts with high-quality new components. Meanwhile, with secondhand or used items, you’re left to the private seller’s good word as to their true condition, and with no guarantee or warranty.

What does the 12 months warranty cover?

This warranty is limited to technical defects and component issues that affect the functionality of your item. It doesn't cover accidental breakage or compatibility and software upgrade issues, so make sure you read up about the limits of older models and check your phone carrier's website for models they don't support.

Will I be able to update the software on this phone?

Yes! This device is compatible with the latest software updates.

Which payment methods are available?

We accept Visa, MasterCard, Discover, and American Express. PayPal and Affirm are also options if offered by the seller. We don’t accept payments via bank transfer, check, or cash.

How long is the warranty?

We stand firmly behind our devices, thus, we offer a full year warranty on all your purchases on AquaTech.